Tuesday, May 3, 2011

In the details...

So I just found out my contractor has a form they give you that states they will do the work for what they settle with the insurance company for. It also has in writing the 1% deductible discount for allowing them to put a sign in my yard. I went back and forth with one of the reps for days about how I felt this wasn't right and that I needed this information in writing.

His partner called me today.

Him: You have that.
Me: Have what?
Him: Have that form.
Me: No, I don't have that form.
Him: Yes, you signed it.
Me: All I signed the form was an agreement to allow you to talk to my insurance company and I didn't get a copy of that.
Him: The agreement is on that form.
Me: No, I read the form, it wasn't on there
Him: It was supposed to be. Let me get it fixed and I will send it right over

Sheesh! Good help is hard to find! I am just ready to have my house restored!

2 comments:

  1. Makes you wonder if he'll forget a major part of the construction as well. :(

    Keeping my fingers crossed for you!

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  2. Good luck...and you are smart for insisting on everything in writing!

    ReplyDelete