I may be old fashioned, but I would like to think that I am not alone when I say "What the hell happened to personal respect and honor"? I know, I know, I sound like my grandparents. I guess maybe they were right after all!
When I was a kid, you could shake someone's hand while making a deal and you knew it was set in stone. For the more important things you could pinkie swear or if it was of utmost importance, the dreaded spit swear. I always hated that one. BLECH!
In today's world, people will lie boldly to your face. I will take care of that right away or don't worry, I will handle this or that. When you check back in, they act like they have no idea of what you are talking about. I would think that customer service would be at an all time high rather than a historic low. With as many places that offer the same services, wouldn't they want to do everything to keep your business?
Or, is it because customers have no loyalty any longer that businesses don't try to keep you coming back for more? Try posting an ad on Craigslist and see what you get. Yes, I am on my way right now - and they never show up nor do they call to say they aren't really on their way.
What happened to corrupt our moral centers so badly that businesses no longer care if we continue to shop there or use their services? Is it us? Is it them? Maybe a combination of the two?
The worst part is that it takes me more than one hand to count all of the horrible service experiences I have had THIS YEAR! I would average it to at least one per month. On top of poor service, you have to watch everything like a hawk to make sure you aren't getting ripped off as well. Hmmph...!!!